Payment Policy
At Elysavonn, we strive to make the checkout process simple, secure, and convenient. We currently accept PayPal as our official payment method. Customers can complete purchases using their PayPal account or PayPal’s supported funding sources, ensuring a smooth and reliable payment experience.
Currency for Transactions
All transactions on Elysavonn are processed in USD. Prices displayed on the website, invoices, and receipts reflect this currency. If your payment is made through a third-party financial institution in a different currency, please note that your bank or payment provider may apply exchange rates or additional fees, which are beyond our control.
Secure Payment
We prioritize the safety of your financial information. All payment transactions on Elysavonn are protected using SSL encryption, ensuring that your personal and billing information is transmitted securely and cannot be intercepted by unauthorized parties.
Shipping Policy Overview
Elysavonn is committed to delivering your lamps, chandeliers, and lighting products efficiently and reliably. Orders are typically handled within 1–4 business days and delivered in 3–12 business days for customers in the United States, with free shipping included for all orders. For detailed information, please refer to our full Shipping Policy.
Return & Refund Policy Overview
If you are not fully satisfied with your purchase, you may request a return or exchange within 40 days of delivery for items in new and unused condition. Refunds are processed in USD to your original payment method within 15 days of receiving the returned product. For complete details on returns, exchanges, and refunds, please visit our Return & Refund Policy.
Privacy Policy Overview
Elysavonn respects your privacy and is committed to protecting your personal and financial data. Information collected during checkout is used solely for order processing, shipping, and customer service purposes, and is never shared with unauthorized third parties. Our comprehensive approach to data protection can be reviewed in our Privacy Policy.
Google Merchant Center Compliance
Elysavonn adheres to all Google Merchant Center policies. All pricing, billing, and checkout information is transparent, accurate, and fully compliant with Google’s requirements. Customers can confidently shop knowing that their transactions meet the highest standards of e-commerce compliance and ethical practice.
Need Help?
If you have any questions regarding payment, billing, or our checkout process, our customer support team is ready to assist you.
Store Name: Elysavonn
Email: info@elysavonn.com
Address: 101 North Tryon Street, Charlotte, NC 28246, United States
Operating Hours: Monday to Friday, 10:00 AM – 19:00 PM (GMT-5)